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Research for UK markets

ROI Team is the leading research company for the Markets’ Sector in the UK


UK Markets Index – the first independent measure of business in UK markets

Research for Business Improvement Districts

Research for Business Improvement Districts


News & Articles

Market Managers Invited

July 5th, 2012

Market Professionals, We are asking for your views and comments to help us to evaluate the success and impact of the current Love Your Local Market initiative on your market and your town centre. Please complete the questionnaire online via this link: http://svy.mk/NslyMw.It should take you less than 5 minutes. Please feel free to forward […]

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The Voice of Shopping Centre Conference 2012

May 11th, 2012

ROI Team analysed voting and delegate views at the Shopping Centre Conference   ROI Team worked in real time through the conference day to analyse voting and delegate views. Delegates invited to vote about questions triggered by the conference sessions at the end of each session. All delegates are also invited to depth interview with […]

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Parking and Shopping

April 2nd, 2012

What do Shoppers Say ? …. about parking and shopping ?   Men regard Safety as the most important factor in relation to parking at a shopping centre, whereas for women Price and Safety are of equal importance. More than two thirds of all shoppers say they choose where to shop based on car parking […]

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Extended Sunday shopping…. has The Chancellor got it right?

March 21st, 2012

Extended Sunday shopping…. has The Chancellor got it right? The Chancellor believes that by extending Sunday shopping hours across the eight week ‘Olympics Window’ he will give a boost to the UK’s retail sector. But our What do Shoppers Say? survey in Ashford, Kent – the arrival point for many Olympics visitors –  finds little support […]

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ROI Team at the Changing High Street Conference

February 23rd, 2012

  ROI Team backs markets to cheer up Town Centres   ROI Team Managing Director Andrew McCall presented at The Changing High Street conference in January, demonstrating ROI Team’s expertise in researching the behaviour and preferences of shoppers in UK markets. The presentation unveiled recent research by ROI Team concerning shoppers’ views of the new […]

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Shopping in 2012

January 30th, 2012

What do Shoppers Say? …. about their shopping plans for 2012   The Prime Minister has predicted further austerity and retrenchment for 2012. Yet according to research carried out by ROI Team in late 2011 younger shoppers are challenging that view. Amongst shoppers aged between 16 and 34 almost as many expect to ‘shop more […]

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Shoppers on a Mission

December 19th, 2011

Shoppers on a Mission   During recent years ROI Team has conducted questionnaire-based interviews with some 10,000 shoppers a year throughout the UK, working mostly in shopping centres – but also in High Streets, out-of-town centres, and retail parks. The interviews present a picture of a shopping culture that has changed fundamentally over the three […]

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Access to the internet is an essential factor for today’s shoppers

November 24th, 2011

What do Shoppers Say? …. about using the internet whilst shopping   Installing a wi-fi service can help you to attract younger and wealthier shoppers; and with half of all shoppers expecting their centre to provide a wi-fi service, this is a factor that has to be considered. Among younger shoppers 18% already say they […]

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Marketing professionals want to drive Footfall upwards, increase spend and build brand awareness

November 3rd, 2011

What do Marketers Say ? …. about the marketing of shopping places in 2012 Professionals charged with marketing the UK’s shopping places in 2012 are forthright about their objectives.  They want to drive Footfall upwards; maintain or increase Spend in their centres; and build Brand Awareness. This is one of the findings of a survey […]

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Positive attitude towards local and independent shops

September 28th, 2011

What do Shoppers Say? …. about local and independent shops in shopping centres   In summer 2011 ROI Team polled more than 300 shoppers about their attitudes towards local and independent shops in shopping centres The question put to them was ‘Do you believe shopping centres should feature more local and independent shops?’ Our findings […]

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    Want to join our Interviewers Team?
    We are always looking for confident and reliable people to join our team of occasional interviewers.

    Working mainly in retail environments carrying out face to face market research interviewing, we are interested to hear from men and women aged over 18, who are not afraid to approach and engage with people, and who are able to work on their feet

    If you think you have what it takes, get in touch with us by sending your biography with a short covering note to recruitment@roiteam.co.uk. Please state in the subject box ‘ROI Team Interviewers’

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